Privacy Policy

1. Introduction

At Smart-Tech Solutions Essex, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1. Personal Information

• We may collect personally identifiable information, such as your name, email address, phone number, and payment information when you interact with our website or services.

2.2. Non-Personal Information

• We may also collect non-personal information such as your IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our services
• To improve, personalise, and expand our services
• To understand and analyse how you use our website
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
• To process your transactions and manage your orders

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Services

Our website may contain links to third-party websites and services that are not affiliated with us. Once you leave our website, we are not responsible for the privacy practices of those third-party sites.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at Hello@smart-techsolutionsessex.co.uk.