Quick, friendly video calls help you stay connected with family. This guide shows the common steps for WhatsApp, Zoom and FaceTime so you can get a call started with confidence.
Step‑by‑step (common workflow)
- Charge the device and connect to a reliable Wi‑Fi network.
- Open the app (WhatsApp / Zoom / FaceTime).
- Allow camera and microphone permissions when prompted.
- Find the contact: WhatsApp — choose a contact from the list; Zoom — open the meeting link or enter meeting ID; FaceTime — use the person’s phone number or Apple ID.
- Tap the video camera icon or “Start Video” button.
- Wait for the other person to answer; speak clearly and hold the device steady.
- To finish, tap the red “End” or “Hang up” button.
App-specific notes
- WhatsApp: Ensure both people have WhatsApp installed and saved contacts; video calls appear in the chat screen.
- Zoom: Click the meeting link or open the app and join with the meeting ID; if asked, select “Join with Computer Audio.”
- FaceTime: Works only between Apple devices; use Contacts or the FaceTime app to start a call.
Troubleshooting (quick fixes)
- No video or black screen: Check camera permissions and close other apps that might use the camera.
- Can’t hear the other person: Check volume and microphone permissions; try using headphones.
- Call disconnects or freezes: Move closer to the router or switch to a wired connection if available; ask the caller to turn off HD video in Zoom if bandwidth is low.
- App won’t open or login errors: Restart the device, update the app, or reinstall if necessary.
Accessibility & comfort tips
- Use a simple stand or prop to keep the device steady at eye level.
- Increase text size and enable closed captions where available.
- Prepare a short list of people names so the resident can find contacts quickly.
- Do a quick practice call with a family member to build confidence.
Printable summary (one line)
Charge device → open app → choose contact or enter meeting link → tap video → speak clearly → tap End.