How to make a video call (WhatsApp · Zoom · FaceTime)

Step‑by‑step (common workflow)

1. Charge the device and connect to a reliable Wi‑Fi network.
2. Open the app (WhatsApp / Zoom / FaceTime).
3. Allow camera and microphone permissions when prompted.
4. Find the contact: WhatsApp — choose a contact from the list; Zoom — open the meeting link or enter meeting ID; FaceTime — use the person’s phone number or Apple ID.
5. Tap the video camera icon or “Start Video” button.
6. Wait for the other person to answer; speak clearly and hold the device steady.
7. To finish, tap the red “End” or “Hang up” button.

• WhatsApp: Ensure both people have WhatsApp installed and saved contacts; video calls appear in the chat screen.
• Zoom: Click the meeting link or open the app and join with the meeting ID; if      asked, select “Join with Computer Audio.”
• FaceTime: Works only between Apple devices; use Contacts or the FaceTime app to start a call.

• No video or black screen: Check camera permissions and close other apps that      might use the camera.
• Can’t hear the other person: Check volume and microphone permissions; try using headphones.
• Call disconnects or freezes: Move closer to the router or switch to a wired      connection if available; ask the caller to turn off HD video in Zoom if      bandwidth is low.
• App won’t open or login errors: Restart the device, update the app, or reinstall if necessary.

• Use a simple stand or prop to keep the device steady at eye level.
• Increase text size and enable closed captions where available.
• Prepare a short list of people names so the resident can find contacts quickly.
• Do a quick practice call with a family member to build confidence.

Charge device → open app → choose contact or enter meeting link → tap video → speak clearly → tap End.